website-care-plans

No long term contract. Cancel anytime.

Lite Care Plan

$99

per month


Best for standard business websites updated monthly or less often.

WP Core & Plugin Updates

Monthly Off-Site Backups

Security Scans

Performance Scans

Free Access to WordPress Tutorial Videos

Client Dashboard

Regular Support up to 30 min (no rollover)

Overages billed at standard NANZORIGINAL billing rate

Monthly Website Report

Premium Care Plan

$199

per month


Required for ecommerce & higher traffic sites updated weekly.

WP Core & Plugin Updates

Weekly Off-Site Backups

Security Scans

Performance Scans

Malware Cleanup

Free Access to WordPress Tutorial Videos

Client Dashboard

Priority Support 60 min (no rollover)

Overages billed at reduced NANZORIGINAL billing rate

Monthly Website Report

Ultimate Care Plan

$499

per month


Best for actively growing websites updated weekly.

WP Core, Theme & Plugin Updates

Daily Off-Site Backups

Security Scans

Performance Scans

Uptime Monitoring

SEO Monitoring

Malware Cleanup

Free Access to WordPress Tutorial Videos

Full Web Dashboard

Priority Support 90 min (no rollover)

Overages billed at reduced NANZORIGINAL billing rate

Monthly Website Report

Monthly Web Strategy Call

Unlimited Content Management Updates

Social Media Marketing Add-On Package (+$397/month)

For those that need assistance managing their blog and social media, we offer a monthly add-on package exclusively for our monthly clients. From the content you send us, we will curate and optimize 1 monthly blog post and 2 weekly posts for two social media accounts. You will also receive a comprehensive report emailed monthly to assist in monitoring engagement.

Frequently Asked Questions


Does the monthly time rollover?

Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover for Website Care Plans. You can take comfort in the fact that what you will request within that 30/60/90 minutes of time (depending on your plan) will be addressed by our team with immediate attention.

Our Ultimate Care Plans are customized to the client and allow for a time block for that month specific to their needs.

What happens if my website goes down, is hacked, or breaks?

The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the case your website gets rolled into the ER, we will be there right by its side communicating with the web hosting on your behalf. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

What tasks are included in the dedicated support time?

Glad you asked! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

How do web strategy calls work?

Email is our best form of communication since it yields the fastest response. However, we know brainstorming works best on the phone or on a video call. These web strategy calls are reserved for our Ultimate Care Plan clients. They help focus a trajectory of the website for growth and improvements. Many times clients use this time to online screen-share small updates or training.

Do I have to create the content for the Social Media Management Package every month?

You know your business and customers best. Therefore we rely on you to send us a variety of content for us to extract from. The content that you send us can be a link, latest news for your company, an article you found interesting, a YouTube video, or another blog post from other sites you want us to monitor. Once we pull out the posts, we will request your approval and schedule them out for the next 30 days. We will take care of providing stock images and SEO meta information.

What if I need more support hours?

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan. However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at our current support rate of $125/hr.

Can I really cancel anytime?

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to billing@nanzoriginal.com, and we will immediately stop the next payment.

My website was not built by NANZORIGINAL, can I still be on a client plan?

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with a dedicated webmaster.

We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation, we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed 4-hour fee.

Report Sample


website-care-plan-report

Protect your biggest and most important marketing asset!

Fill out the form below to determine if your website qualifies for one of our comprehensive Website Care Plans.